Faq

We have compiled an FAQ list of questions we frequently receive on similar topics grouped by subject. You may find the answer to your question here.

Music Programme

  What is the Radio Swiss Jazz philosophy?

Our motto sets out our core principle: «Music. Pure.» We broadcast pure music: jazz, soul and blues to relax by, to discover, and to enjoy – no presentation, and no advertising.
The programme is balanced throughout the year and – with the exception of the Christmas programme during the Advent period – does not take special account of topical events such as birthdays, anniversaries of deaths, celebrations, public holidays or seasons.

  How would you describe the Radio Swiss Jazz music format?

Radio Swiss Jazz plays a mix of mainstream jazz, swing, and melodic soul and blues. The station has also decided to make sure that Swiss music accounts for 50%.

  Why do you not play different genres of jazz more often?

It is impossible to put together a music schedule which satisfies the tastes and wishes of all listeners. This is particularly true of music programming, which is why we also rely very heavily on listener research. Our aim here is to find out what musical styles most of our listeners like, which divide opinion significantly, and what sort of music makes people switch to a different station. The majority of our listeners prefer jazz standards, blues, soul and modern yet melodic jazz. They tend to either love or hate Dixieland and New Orleans jazz, as well as very old recordings.

  Why don’t you do any special programmes, on blues, for example?

As radio providers, we face the challenge of putting together a music schedule that is sufficiently popular with the audience to justify the money that has been invested in it. We, too, are measured according to our audience share and our reach. Special programming would make some listeners switch off if they didn’t like that particular style of music.

  Why do you play Swiss songs so often?

Radio Swiss Jazz is a licence-fee-funded radio station under public law that is run by SRG SSR. As such, part of its remit is to support Swiss music. The station fulfils this part of its remit by ensuring that 50% of the music we play originates from Switzerland. Of course, when selecting Swiss songs, we make sure that each one fits in with our musical format, and that the recording meets our quality standards. It is also important to us to play a broad repertoire of Swiss productions, and thus enable our listeners to explore the diversity of Swiss jazz music.

  What does the abbreviation «CH» stand for at the end of a title on the website?

«CH» indicates that the piece played has a link to Switzerland. This may relate to the performer or the composer.

  Why don’t you play older jazz more often?

We play a very large number of compositions and standards from the 1920s to 1950s, but often use newer performances. This is because of the poor recording quality of older records.

  Can I have a say about the Radio Swiss Jazz playlist?

You are able to rate every song we play on the internet. If a song is rated extremely poorly over a longer period, the music producers may change its rotation, or take the song off the playlist entirely. You can also become a member of the Music Jury, and vote every week on 12 songs chosen by the production team. These ratings are then taken into account when the Radio Swiss Jazz schedule is being put together.

  Why are there sometimes changes to the programme and/or programming delays or rescheduling?

There are different reasons for delays and changes to the programme. These are generally technical in nature. The music schedule is amended at 4.00 a.m. every morning, so that the timings are all correct once more.

  Why is the break between the individual pieces of music so short?

We plan a break of two seconds between each piece of music. It is not always easy to tell where a piece ends. Is it the final note, or a moment of complete silence? The station is automated, so we cannot process all of the pieces in our schedule at once. We have some 12,000 tracks on our playlist. Perception is a very personal thing.

  As a musician, how can I send songs in to Radio Swiss Jazz?

We need recordings in Wave format, i.e. preferably on an official CD, with all of the information we need about the musician, performers, producer, label, distributor, contact person, year, etc. We register the CD and scan it into our system. You or your label will then receive confirmation of receipt. You will be notified automatically if we decide to include one of your pieces in our playlist. This may take some time.

  To what extent is recording permitted?

There is no problem with recording as long as it is for your own use only.

  Why are the excerpts of the tracks that I can click on to hear so short?

These excerpts cannot be any longer for copyright reasons.

  Three weeks ago, I heard a track I liked. How do I find out what it was called?

Under Music programme / Search programme, you’ll find the tracks that have been played over the past three months, and those for one month in advance. Just click on the day on which you heard the track.

  I have a music tip for you. How do I submit it?

We’re always happy to receive non-binding suggestions in writing at the email address info@radioswissjazz.ch. Owing to the large number of requests and tips, we cannot respond to all the enquiries that we receive.

  Can I request a track?

We do not offer a requests show. As part of our station philosophy, our music producers regularly select new tracks for inclusion in our schedule.

  Why doesn’t the playlist feature links to online purchase options and downloads anymore?

The number of sound storage media orders via our playlist and delivery by corresponding trade partners has fallen significantly in recent years. In addition, an increasing number of titles in our range are no longer available on physical sound storage media. The detailed information on the titles and albums on our website (including label and order number details) are so comprehensive that available sound storage media can be directly ordered from online retailers.
At the same time, the number of music download providers has significantly increased in recent years. We have therefore decided not to favour a particular supplier by including a direct link.

  You’re playing a track that isn’t available to buy any more as a recording. Can you make a copy for me?

For copyright reasons, we are unfortunately unable to make copies of the tracks we play, even if they are no longer available. As an alternative, Radio Swiss Jazz enables you to receive an automatic notification letting you know the next time that the track in question will be played. To request an email notification, click on the grey button with the clock-face symbol, which you will find on our website in the music database, on the homepage and in the music programme next to the title of the track. Then complete the online form displayed in accordance with your requirements and submit it.

Music database

  Where can I find a particular artist’s tracks in the playlist?

Go to the Music database to find all the tracks from a particular artist that are included in our playlist. That is also where you’ll find a biography, discography and the works we include in our playlist, as well as their next broadcast dates.

  How can I find out whether you include a particular track or artist in your playlist?

Go to the Music database and enter the track or the artist in the search field.

Reception

  In what quality will I hear Radio Swiss Jazz if I activate the stream in the app or on the website by clicking on «Start the radio» or by opening the external player?

If you click on «Start the radio» or listen via the external player on our website you will receive Radio Swiss Jazz in mp3 format and at a quality of 128 kbps. If you use the app, you will activate the aacPlus stream at 32 kbps as standard. However, if you click on «HQ» at the bottom of the app, you can switch to the aacPlus stream at 96 kbps and thus enjoy a higher level of quality.

  How can I listen to Radio Swiss Jazz on a smartphone or tablet?

You can use our own app to listen to the station on an iPhone, or iPad, or a smartphone or tablet using the Android operating system. The app is available from the Apple App Store or the Google Play Store. If you use an iPad, you may have to remove the «iPad» search filter in the App Store before the app will be shown.
In view of the low market share occupied by the Microsoft operating system (as at September 2014), we do not offer a dedicated app for Windows Phone. We recommend the «TuneIn» radio app as an alternative for Windows Phone users.

  How can I listen to Radio Swiss Jazz in the car?

To listen to our station in the car, you need a DAB+ car radio, or a car radio with internet reception. In Switzerland, more and more vehicles are being equipped with DAB+ radios. There are also various options for retrofitting VHF radios with DAB+ technology. Please ask your dealer or garage mechanic. Please note that our station is available via DAB+ in cars only in Switzerland and in border areas of neighbouring countries. For more information, please visit www.dabplus.ch.

  A short time ago, Radio Swiss Jazz disappeared from its usual place on my digital radio. What should I do?

The best thing is to do an automatic station search on your radio, which will update the list of all available stations. It sometimes helps to change the location of the radio whilst the station search is running.

  Where can I find Radio Swiss Jazz on FM?

Our station is not broadcast via FM, but rather on the digital DAB+ network. With DAB+, stations are not allocated a frequency in the conventional sense. After an automatic station search on your radio, you’ll find us under the name «Swiss Jazz+».

  Streaming via the app isn’t working. What can I do?

We are aware of the problem. When updates are carried out to the operating systems of smartphones and tablets, all app providers need a certain amount of time to update their apps accordingly. This is unfortunately also the case with us and is unavoidable.

  How can I listen to Radio Swiss Jazz using my iPad?

Our iPhone app will also work on your iPad, but to find the app itself, you will have to remove the «iPad» filter in the App Store.

  Why don’t you offer a higher streaming quality than 128kbps MP3?

In view of the very rapid pace of technical progress, a gradual increase in streaming quality is likely in the medium term, but no definite plans have yet been made. Improving streaming quality means that we will need more bandwidth for each station, and that means much higher costs. However, only a small proportion of our listeners – those with the corresponding hi fi equipment – will be able to benefit from the marginal improvement in sound quality. Our 96kbps AAC+ stream offers a slightly better-quality sound, if you would like to try it.

  Why is it no longer possible to listen to Radio Swiss Jazz via satellite?

From 2016, in order to receive our programme via Eutelsat Hotbird satellite, you need a DVB-S2-compatible receiver. Otherwise reception will unfortunately no longer be possible. Our programme has not been broadcast via the Astra satellite for some time.

Various

  How is your station financed without advertising?

We are a music programme of the Swiss Broadcasting Corporation SRG SSR and are financed by the licence fees paid by Swiss tax payers.

  What can I do with any shellac or LP records that I have been given or inherited?

We are often asked if we have any use for old records. However, we are pleased to refer you to the «swissjazzorama» Swiss jazz archive, as well as to the Swiss National Sound Archives. The latter only archives records with a link to Switzerland, however.

  I have a business (shop, hairdresser’s, restaurant…) and would like to play Radio Swiss Jazz. Do I have to pay a fee for the channel?

This is basically permitted, and we do not demand remuneration. On the other hand, you are obliged to follow your country’s rules for licence fees in public areas in order to protect the artists’ copyrights.

  I would like to work at Radio Swiss Jazz. How and where can I apply?

We do not accept direct applications. Any vacancies will be published on the SRG SSR website. Internships are unfortunately not possible at our station.