We have compiled an FAQ list of questions we frequently receive on similar topics grouped by subject. You may find the answer to your question here.
What is the Radio Swiss Jazz philosophy?
Our motto sets out our core principle: "Music. Pure." We broadcast pure music: jazz, soul and blues to relax by, to discover, and to enjoy – no presentation, and no advertising.
How would you describe the Radio Swiss Jazz music format?
Radio Swiss Jazz plays a mix of mainstream jazz, swing, and melodic soul and blues. The station has also decided to make sure that Swiss music accounts for around 30% of this jazz, soul and blues.
Why do you not play different genres of jazz more often?
It is impossible to put together a music schedule which satisfies the tastes and wishes of all listeners. This is particularly true of music programming, which is why we also rely very heavily on listener research and regularly conduct music surveys. Our aim here is to find out what musical styles most of our listeners like, which divide opinion significantly, and what sort of music makes people switch to a different station. The majority of our listeners prefer jazz standards, blues, soul and modern yet melodic jazz. They tend to either love or hate Dixieland and New Orleans jazz, as well as very old recordings.
Why don't you do any special programmes, on blues, for example?
As radio providers, we face the challenge of putting together a music schedule that is sufficiently popular with the audience to justify the money that has been invested in it. We, too, are measured according to our audience share and our reach. Special programming would make some listeners switch off if they didn't like that particular style of music.
Why do you play Swiss songs so often?
Radio Swiss Jazz is a licence-fee-funded radio station under public law that is run by SRG SSR. As such, part of its remit is to support Swiss music. The station fulfils this part of its remit by ensuring that around 30% of the music we play originates from Switzerland. Of course, when selecting Swiss songs, we make sure that each one fits in with our musical format, and that the recording meets our quality standards. It is also important to us to play a broad repertoire of Swiss productions, and thus enable our listeners to explore the diversity of Swiss jazz music.
Why don't you play older jazz more often?
We play a very large number of compositions and standards from the 1920s to 1950s, but often use newer performances. This is because of the poor recording quality of records made in the 1930s and 1940s.
Can I have a say about the Radio Swiss Jazz playlist?
You are able to rate every song we play on the internet. If a song is rated extremely poorly over a longer period, the music producers may change its rotation, or take the song off the playlist entirely. You can also become a member of the Music Jury, and vote every week on 12 songs chosen by the production team. These ratings are then taken into account when the Radio Swiss Jazz schedule is being put together.
Why are there sometimes changes to the programme and/or programming delays or rescheduling?
There are different reasons for delays and changes to the programme. These are generally technical in nature. The music schedule is amended at 4.00 am every morning, so that the timings are all correct once more.
Why is the break between the individual pieces of music so short?
We plan a break of two seconds between each piece of music. It is not always easy to tell where a piece ends. Is it the final note, or a moment of complete silence? The station is automated, so we cannot process all of the pieces in our schedule at once. We have some 8,000 tracks on our playlist. Perception is a very personal thing.
As a musician, how can I send songs in to Radio Swiss Jazz?
We need recordings in Wave format, i.e. preferably on an official CD, with all of the information we need about the musician, performers, producer, label, distributor, contact person, year, etc. We register the CD and scan it into our system. You or your label will then receive confirmation of receipt. You will be notified automatically if we decide to include one of your pieces in our playlist. This may take some time.
To what extent is recording permitted?
There is no problem with recording as long as it is for your own use only.
Why aren't the excerpts of the tracks that I can click on to hear so short?
These excerpts cannot be any longer for copyright reasons. However, the music jury tracks can be heard in their full length as part of the "On vote this week in the music jury" programme on Radio Swiss Jazz. The programme is broadcast: on Thursdays at 21.00, Fridays at 08.00, Saturdays at 18.00, Sundays at 11.00 and Mondays at 13.00.
I have a music tip for you. What should I do?
We are happy to receive suggestions in writing at any time, but cannot give any assurance that the music will be played on air. The large number of requests and tips we receive means that we are not able to answer all letters.
Can I request a track?
We do not offer a requests show. As part of our station philosophy, our music producers regularly select new tracks for inclusion in our schedule. We are always open to suggestions, but cannot guarantee that the track will be played.
You're playing a track that isn't available to buy any more. Can you make a copy for me?
For copyright reasons, we are unfortunately unable to make copies of the tracks we play, even if they are no longer available.
Where can I find a particular artist's tracks in the playlist?
Go to the Music database to find all the tracks from a particular artist that are included in our playlist. That is also where you'll find a biography, discography and the works we include in our playlist, as well as their next broadcast dates.
Which musicians are included in the playlist?
The names of the artists who are featured in our schedule can be found in the Music database. This is also where you'll find a range of additional information.
How can I find out whether you include a particular track or performer in your playlist?
Go to the Music database and enter the track or the performer in the search field.
How can I listen to Radio Swiss Jazz on a smartphone or tablet?
You can use our own app to listen to the station on an iPhone, or iPad, or a smartphone or tablet using the Android operating system. The app is available from the Apple App Store or the Google Play Store. If you use an iPad, you may have to remove the "iPad" search filter in the App Store before the app will be shown.
In view of the low market share occupied by the Microsoft operating system (as at September 2014), we do not offer a dedicated app for Windows Phone. We recommend the Tunein radio app as an alternative for Windows Phone users.
How can I listen to Radio Swiss Jazz in the car?
To listen to our station in the car, you need a DAB+ car radio, or a car radio with internet reception. If you are unable or unwilling to change your existing car radio, adapters are available in specialist shops, or you can connect a small DAB+ receiver with the AUX socket on your car radio. Please note that our station is available via DAB+ in cars only in Switzerland and in border areas of neighbouring countries. For more information, please visit www.digitalradio.ch
A short time ago, Radio Swiss Jazz disappeared from its usual place on my digital radio. What should I do?
The best thing is to do an automatic station search on your radio, which will update the list of all available stations.
Where can I find Radio Swiss Jazz on FM?
Our station is not broadcast via FM, but rather on the digital DAB+ network. With DAB+, stations are not allocated a frequency in the conventional sense. After an automatic station search on your radio, you'll find us under the names Swiss Classic+, Swiss Jazz+ and Swiss Pop+.
I'm having problems installing the Android app, or when I'm listening using the Android app, it keeps cutting out briefly, or the app won't stop buffering. What can I do?
How can I listen to Radio Swiss Jazz using my iPad?
Our iPhone app will also work on your iPad, but to find the app itself, you will have to remove the "iPad" filter in the App Store.
Why don't you offer a higher streaming quality than 128kbps MP3?
In view of the very rapid pace of technical progress, a gradual increase in streaming quality is likely in the medium term, but no definite plans have yet been made. Improving streaming quality means that we will need more bandwidth for each station, and that means much higher costs. However, only a small proportion of our listeners - those with the corresponding hi fi equipment - will be able to benefit from the marginal improvement in sound quality. Our 96kbps AAC+ stream offers a slightly better-quality sound, if you would like to try it.
Why isn't Radio Swiss Jazz not (no longer) available on Astra satellites?
The decision to go with the Eutelsat Hotbird was made by our parent company SRG SSR, which offers a total of 17 radio stations and 7 TV channels. Since the focus is on offering a service in Switzerland (Swiss people abroad can access TV channels only with the corresponding SatAccess cards), Astra's market advantage in the rest of German-speaking Europe was not considered sufficiently relevant.
How is your station financed without advertising?
We are a specialist music station run by SRG SSR, the Swiss public-service broadcaster. As such we are financed by the licence fee revenue collected by Billag.
What can I do with any shellac or LP records that I have been given or inherited?
We are often asked if we have any use for old records. However, we are pleased to refer you to the "jazzorama" Swiss jazz archive, as well as to the Swiss National Sound Archives. The latter only archives records with a link to Switzerland, however.